Payment Policy

 

 

Welcome to Xianfeng Technology Sdn Bhd. Please read our payment policy carefully before making a purchase. By completing a transaction, you agree to the terms outlined below.

   1.   Payment Methods

We accept the following payment methods via CommercePay:

• Credit/Debit Cards (Visa, MasterCard, American Express)

• Online Banking (FPX)

• E-Wallets (Touch 'n Go, Shopee Pay, Boost, GrabPay)

   2.  Currency

All transactions are processed in Malaysian Ringgit (MYR). If you are using a foreign card, your bank may charge additional fees for currency conversion.

   3.  Payment Processing

Payments are processed immediately upon order placement.

You will receive a confirmation email with the details of your purchase once the payment is successful.

If there are any issues with your payment, please contact our customer service at xianfengtechnologykl@gmail.com or Customer Service Phone Number:+60 11 6767 6866.

   4.  Security

We use CommercePay to ensure that your payment information is protected.

All transactions are encrypted using SSL (Secure Socket Layer) technology.

We do not store your payment details on our servers.

   5.  Pricing and Availability

All prices are listed in MYR and are subject to change without notice.

We strive to ensure that all products listed on our website are available. In the event an item is out of stock, we will notify you as soon as possible.

   6. Taxes and Duties

Prices include Sales and Service Tax (SST) where applicable.

For international orders, any additional customs charges, import duties, or taxes are the responsibility of the customer.

   7.  Refunds and Returns

Please take note that, all goods sold are non returnable nor refundable.

   8.  Order Cancellations

Orders can be cancelled if the payment has not been made, If the order has already been processed, a cancellation may not be possible.

   9.  Dispute Resolution

Any disputes arising from a transaction will be handled in accordance to the local rules and regulation.

We strive to resolve any issues amicably. Please contact our customer service for any concerns.

   10. Contact Information

For any questions or concerns regarding our payment policy, please contact us at:

Email: xianfengtechnologykl@gmail.com

Phone: +60 11 6767 6866

Address: 257A, Jalan Kenanga 29/8, Bandar Indahpura, 81000 Kulai, Johor.

Thank you for choosing Xianfeng Technology Sdn Bhd. We appreciate your business and look forward to serving you.